Play Ransomware

Since 2022, Play ransomware has been responsible for a number of high-profile attacks.

Experiencing Ransomware or Cyber Breach?

Response time is everything when you are under attack. If you have been breached or have an urgent matter, contact us immediately.

Recognising A Play Ransomware Breach

While Play ransomware first focused on attacking organisations in Latin America, they soon broadened out to breaching companies across the globe.

Play ransomware group has a history of using flaws in Microsoft Exchange and other vulnerabilities to obtain remote code execution and penetrate victim networks. Additionally, the group was among the first to use intermittent encryption — a method that speeds up the encryption of victims' systems— in their ransomware attacks. The strategy is to encrypt only a portion of the content of the targeted files, which would still make the data unrecoverable.

Once they have full access to the system, they will start exploring the system and data stored before encrypting files with file extensions ending in “.play”. This process could take days, weeks or months.

Like many other ransomware groups, Play is known for using the double extortion technique, threatening to share your data if a ransom isn’t paid. When they have all the data they want, a message will show with demands for a ransom to be paid in exchange for a decryption key that will allow access to data.

Blue and Orange Cyber Background

What To Do If You Are Experiencing A Play Ransomware Attack

Immediate action will give you the best chance of preventing the spread of an attack throughout your system and reducing its impact.

Paying the ransom is not advised because it is not guaranteed that you will receive a decryption key to access your data. Therefore, contacting an Incident Response Team as soon as you are aware of an attack is the best course of action.

With teams located across the UK, we can dispatch the closest team to you on the same day as your call. Our specialists will arrive on-site as quickly as possible and get to work, first speaking to stakeholders and investigating the extent of the Play ransomware breach. Our Digital Forensic Incident Response Teams are equipped to handle the data of an attack appropriately, not overriding it. This allows us to write a complete forensic report with supporting evidence that can be used for criminal prosecution or insurance claims.

With a complete understanding of what has happened, when it happened and how it happened, our on-site and remote teams will work together to contain the attack and mitigate further impact on your systems. When they feel in control, they will initiate a data recovery process, where possible, and deliver a fully restored and secure system.

The teams will eradicate the cause of the attack and ensure that there are no remnants of the attack left in the network.

At the end of the process, we will provide a detailed report of the attack and our response and recovery efforts. As part of the offboarding process, we will also sit with you to evaluate our response and identify areas for improvement.

Technician checking laptop

Why Choose Solace Cyber for Play Ransomware Recovery?

Facing a Play ransomware attack demands swift, expert action. With a proven track record of combating Play ransomware threats, our dedicated ransomware recovery team swiftly responds to mitigate the impact and restore your systems. As a recognised Assured Service Provider by the National Cyber Security Centre (NCSC), we are trusted in our tailored recovery strategies and proactive defence measures.

When choosing Solace Cyber’s ransomware recovery service, you will also benefit from:

  • Experience - We have helped hundreds of businesses successfully recover from a ransomware attack.

  • 24/7 Security Operation Centre - Solace Cyber will monitor your systems 24 hours a day, 7 days a week, enabling quick responses.

  • Accreditations - Along with being recognised by the National Cyber Security Centre, we also hold several ISO accreditations.

  • Forensic approach - Our teams handle data so that it isn’t overwritten and can be used as evidence in criminal prosecutions or insurance claims.

  • National coverage - We have teams across the UK, enabling a quick response wherever you are.

Contact Us

Under Attack?

If you think you are under a ransomware attack, don’t hesitate to get in touch with us to start the recovery process.

Complete the form to request a complimentary consultation with our specialists and get a plan of action in place immediately.

If you need assistance right away, we would recommend calling us on 01202 308818.

Request a callback

Solace Cyber, part of Solace Global, helps companies across the UK recover from ransomware attacks and data breaches.

Intelligence & Reports
Case Studies

Solace Cyber Limited is registered in England & Wales no. 14028838

Solace Global

Twin Sails House,
W Quay Rd,
Poole, BH15 1JF
United Kingdom


01202 308818

Please note that calls may be recorded for security and training purposes.